A reader sent me a question the other day asking about the status of support for Commerce Server 2002. It entered Extended Support as of July 8, 2008 – see http://support.microsoft.com/lifecycle/?LN=en-us&x=13&y=14&p1=1552 for details.
What does this mean? It means that non-security hot fixes, no-charge incident support, and design changes/feature requests are no longer available. Hot fixes can be acquired through the purchase of an extended support agreement. See http://support.microsoft.com/gp/lifepolicy for more information.
Commerce Server 2002 customers should really consider upgrading to Commerce Server 2009, which includes (over Commerce Server 2002 and Commerce Server 2007 (CS2007)):
- Support for the latest Windows Server, SQL Server, BizTalk Server, .NET Framework, and Visual Studio platforms (enhanced in both CS2007 and CS2009)
- Considerable performance enhancements since Commerce Server 2002 (enhanced in both CS2007 and CS2009)
- Inventory subsystem (added in CS2007) for managing quantity-on-hand and stock-out scenarios
- Significant redesign of Virtual Catalog to allow for increased granularity and multiple levels of aggregation (added in CS2007)
- BizTalk Adapters (added in CS2007) for interchange of Profile, Order, Catalog, and Inventory data with external systems and trading partners
- The ability to customize order schemas and utilize SQL tables (as opposed to Binary Large Objects or BLOBs) for data storage (added in CS2007)
- SmartClient Business User Tools for use on Windows desktops (added in CS2007, replaces the Business Desk)
- Commerce Server Staging, for transactional staging of code, assets, and Commerce Server business data + programmatic extensibility model for custom actions (added in CS2007)
- Complete data management API and ASP.NET Web Service for Catalog, Orders, Inventory, and Marketing (added in CS2007)
- Production-ready ASP.NET site for quickly getting started (added in CS2007)
- SQL Reporting Services for analytics reports (added in CS2007)
- Next-generation .NET 3.5+ API programming model for developing Commerce Server sites (added in CS2009); this will be the unified programming model for future versions of Commerce Server
- Integration between Commerce Server and Windows SharePoint Services 2007 and Office SharePoint Server 2007 + Search Server 2008, including ~29 ready-to-use, business user-configurable Web Parts for rapidly developing sites using SharePoint and Commerce Server (added in CS2009)
- Commerce Server Default SIte, which provides a production-ready reference implementation of Commerce Server and WSS + Commerce Server and MOSS (added in CS2009)
- Data migration from Commerce Server 2000, 2002, 2002 Feature Pack 1, and 2007 (in CS2009)
Hope this helps!